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★★★★★
5.0/5 from 8 reviews

Fix What's Broken. Before It Breaks You.

Timeless Lessons From Steve Jobs on Fixing What's Broken. A field guide to diagnosing failure, eliminating noise, and restoring coherence at scale.

471 pages
~8 hour read
Best Seller
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By Ben Klaiber

Founder, MMWB Inc. • 20 years consulting • 471 pages

Making Things Better Book Cover

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Use this call to apply the frameworks to your specific organizational challenges. Total bonus value: $500

47:23:15
Remaining

What Makes It Different

This isn't another Steve Jobs biography. It's a diagnostic toolkit for leaders facing broken systems, organizational dysfunction, and the comfortable lies that keep both in place.

Actionable Frameworks

Diagnostic tools you can use Monday morning. Over inspiration.

Documented History

Every lesson backed by verifiable facts. Over mythology.

Battle-Tested Methods

Refined through twenty years of consulting work across industries.

Universal Application

Frameworks work whether you're running Fortune 500 divisions or five-person startups.

What Readers Are Saying

★★★★★

"This book is different from most books about Steve Jobs. It doesn't focus on his personality or hype, but on how he actually fixed broken systems and products. I liked that it's very practical and easy to follow, with real examples from Apple's turnaround."

Amelia Clarke
Verified Purchase
★★★★★

"This book was written for executives, operators, technologists, organization designers, among others, and is timely, as businesses, companies, or even entrepreneurs grapple with what methods they should use to make things better."

Marlo Facey
Verified Purchase
★★★★★

"This book isn't just about Steve Jobs and his work ethics and strategies, but it is truly about fixing broken systems. Figuring out what are the root problems and correcting them to ensure smooth sailing. An excellent motivational book."

Arrianne Prawl
Verified Purchase
★★★★★

"The book never gets bogged down in technical jargon, and I appreciated how each chapter ended with takeaways I could immediately apply. It's rare to find a book that's both inspiring and usable."

Shaquille E.
Verified Purchase
★★★★★

"I picked this up hoping for some inspiration, and it delivered in spades. The examples are clear and easy to relate to, and I appreciated how Collins translates Jobs' methods into actionable steps that can actually be implemented."

Latoya Dennis
Verified Purchase
★★★★★

"This book gave me a new lens for diagnosing what's genuinely broken in our systems, not just what looks broken on the surface. I walked away with concrete tools, not just inspiration to improve clarity and build coherence in teams and systems that had previously felt stuck."

Shanekah
Verified Purchase

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Key Frameworks

Learnable patterns you can apply to any organization, regardless of scale or industry

The Five Surgical Questions

Diagnostic framework for identifying root breaks in any system.

The Arithmetic of Dignity

Metrics that actually matter versus vanity KPIs.

Metal Detectors, Not Magic

Systematic vigilance over visionary thinking.

Frequently Asked Questions

Is this just another Steve Jobs biography?

No. This is a practical field guide. Every lesson is extracted into actionable frameworks you can apply Monday morning. We focus on the systems and processes, not the mythology.

What if it doesn't apply to my industry?

The frameworks work across industries—from Fortune 500 to five-person startups. Ben has 20 years of cross-industry consulting experience and has tested these methods in tech, healthcare, manufacturing, and services.

Is this available as an audiobook?

Yes! The audiobook is available on Audible and Apple Books. It's narrated by a professional voice actor and runs approximately 8 hours.

Do you offer bulk discounts for teams?

Absolutely! Order 10+ copies and get 30% off. Contact us at Media@mmwbinc.com for custom pricing on larger orders or to arrange a team workshop.

Full Chapter List

See what's inside all 471 pages

01

Metal Detectors, Not Magic

02

The Five Surgical Questions

03

Arithmetic of Dignity

04

Strategic Subtraction

05

Whining vs. Why-ning

06

Bozos Aren't Brilliant

About the Author

Ben Klaiber

Founder and Principal Workflow & Experience Architect at MMWB Inc.

Ben has spent twenty years helping organizations identify what's actually broken versus what people say is broken.

He's walked into startups burning cash on tools that don't talk to each other, mid-market firms drowning in their own data, and enterprises where everyone knew the dashboard was lying but nobody knew how to fix it.

20+
Years Consulting
471
Pages of Insights
@bklaiber
Ben Klaiber

Ben Klaiber

Founder, MMWB Inc.

Principal Workflow & Experience Architect

Ready to Fix What's Broken?

Stop accepting broken workflows as inevitable. Start fixing what's draining your organization.

Get on Amazon Get on Apple Books

Published by Framewise Press • December 2025

ISBN (eBook): 978-1-7363032-2-7

Making Things Better
471 pages • Available on Kindle, Apple Books & Softcover
Buy on Amazon
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